– Troubleshooting | ZoomCare

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I’m a medical provider. How do I contact ZoomCare? – How can we help?

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Portland Area. Need Extra TLC? Super clinics have extended hours plus X-ray, CT, Ultrasound, labs and meds on-site. ZoomCare Super is not a hospital ER. For life-threatening emergencies go to the ER or call Learn More. NW Portland New! NE Portland Alberta New! Beaumont Village New! Lloyd District Super New! Mississippi New! NE Broadway and 6th New! Vancouver Grand Central New! Salmon Creek New!

The Mill – Garrison Rd New! Vancouver Waterfront New! SE Portland Clackamas New! East Burnside New! Hawthorne New! Sellwood-Moreland New! Woodstock New! Cedar Hills New! Cornelius New! Downtown Portland New! Lake Oswego New! Multnomah Village New! Scholls Ferry New! Tanasbourne New! Tualatin Valley Super New! Wilsonville New! Ballard New! Bellevue Super New! Belltown New! Bothell New! Covington New! Downtown Seattle New!

Edmonds – Hwy 99 New! Everett New! Fremont New! Interbay New! Kirkland Totem Lake New! Lynnwood – Alderwood New! Overlake New! Queen Anne New! Shoreline New! South Lake Union New! Tukwila – Southcenter New! Wallingford New! West Seattle New! Woodinville New! South Eugene New! Springfield Gateway New! South Commercial New! Boise Broadway New! Boise Meridian New! Denver Arvada New! LoDo New!

LoHi New! Boulder Twenty-Ninth Street New!

 
 

 

ZoomCare – Home

 

I can’t find an available Mental Health visit. What can I do? How do I get my medication refilled? What medications does ZoomCare prescribe for Mental Health treatment? Does ZoomCare prescribe benzodiazepines? Can ZoomCare help me? Where will I get my labs, tests, and x-rays done?

What if I have an Emergency? Where will you send me? How can I get a doctors note about my recent ZoomCare Visit? Do you prescribe service animals?

Do you prescribe medical marijuana? Do you prescribe controlled substances, opioids, narcotics? Can you treat chronic pain? Where do I go to get my wart removed? Can you take care of that? Can I get travel vaccinations at ZoomCare?

Can I get vaccinations at ZoomCare? How do I get my vaccination records? Can I get a flu shot at ZoomCare?

How do labs and tests work at ZoomCare? Do you treat kids and minors? What can I expect during my Annual Wellness Visit? Does ZoomCare offer children’s wellness visits? I need birth control. Where should I schedule? Do you do drug testing and screening? ZoomCare can bill most insurers for medical care delivered over the phone.

Contact your insurer and ask about how telemedicine will be covered at ZoomCare. Back to FAQ Topics. Visits by Phone FAQs.

So, I can only Chat or schedule a phone call with a provider? What if I know I need an in-person exam or procedure? Shoreline New! South Lake Union New! Tukwila – Southcenter New! Wallingford New! West Seattle New! Woodinville New!

South Eugene New! Springfield Gateway New! South Commercial New! Boise Broadway New! Boise Meridian New! Denver Arvada New! LoDo New! LoHi New!

This could be from a recent visit or a past visit, as insurance payment and refunds can take weeks to months to process. We do not accept cash, checks, or money orders. For each vaccination, you’ll pay for the cost of the vaccine itself—plus an administration fee. If you have insurance, what you pay will vary based on your plan.

If you don’t have insurance, you can pay in full yourself. Check out our prices here. If you have insurance, the amount you’ll pay for labs varies based on your plan. To find out how much you’ll own, please contact your insurance provider.

ZoomCare providers are licensed and specially trained to dispense on-site medications from the clinic, but we are not licensed pharmacies. Because of this, insurance companies will not pay for your meds. The good news is most on-site medications cost less than most pharmacy co-pays, and we can save you a trip to the pharmacy. Insurance plans won’t pay for a simple Sports Physical. Contact your insurance provider for more information about your coverage.

Note: Your employer can’t pay for your visit using their personal or business credit or debit card. In Oregon, ZoomCare must be the first place you get care for your injury or illness. We’re not able to bill workers’ compensation if you’ve started your care and a claim with another healthcare provider.

Back to FAQ Topics. Billing and Insurance FAQs. What is a Visit Receipt? Why do I have an outstanding balance? Why is my Visit Receipt an estimate? How will I be notified if my Visit Receipt changes? I was overcharged. How can I get a refund? How can I get a full statement for my visit?

Why do you charge my card automatically when my bill is adjusted? Why did my payment fail? Here are a few common reasons why payments fail: Your card is expired.

Why did you charge a different card on my account? How can I change my preferred payment method? Follow these steps to change your preferred payment method: Log in to your ZoomCare account. Select the preferred payment method. Does ZoomCare accept partial payments? No, we do not accept partial payments.

 
 

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