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Janette Novak, Rob Watts. Contributor, Editor. Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors’ opinions or evaluations.

Webex vs. Our ratings take into account a product’s cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Free plan Available. Participants allowed Up to per meeting. Excellent video and audio quality Easy screen and document sharing Strong reputation for security. Difficult to set up and navigate compared to other apps Sluggish app launch speed Limited integrations available. Learn More Read Forbes’ Review. Easy to set up and use Reliable and fast connectivity Excellent video and audio quality.

Security issues such as meeting disruptions Breakout rooms somewhat difficult to navigate. Featured Partners. Toll-free numbers. Learn More On Nextiva’s Website. Learn More On Dialpad’s Website. No Yes Yes Yes. Compare Prices. Was this article helpful? Share your feedback. Send feedback to the editorial team.

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Information provided on Forbes Advisor is for educational purposes only. Your financial situation is unique and the products and services we review may not be right for your circumstances.

We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. Performance information may have changed since the time of publication. Unlike Cisco, Zoom does not manufacture their own endpoint devices. They rely on third party hardware, which can be managed from your Zoom portal depending on compatibility. WebEx was designed with the enterprise business in mind.

The platform was built with security as a top concern, and that is evident in many of their long-standing features:. When you deploy WebEx, the platform is automatically configured to the most secure settings and preferences possible. They are hyper-focused on user privacy, and have committed to never sharing user data or intelligence.

All in all, security is a big strength for the WebEx platform, and a critical selling point for security-minded IT leaders. Zoom has a reputation for being less secure than its competitors — including WebEx. Anyone remember the Zoom bombing incidents?

However, Zoom has made a number of improvements to their security posture. Many of their formerly optional security settings are now enabled by default upon setup, such as attendee requirements : all meeting attendees be authenticated users or have a password.

In our field experience, most Zoom security issues stem from inconsistent administrator oversight. Zoom has gradually improved the security features in its platform, and IT administrators need to be proactive about checking for updates that will improve their security posture. It is important to note that in addition to these challenges, Zoom has been in the news for their data security and sharing practices.

There are concerning reports of them selling user data to advertisers for profit. Advanced webinar administration tools like polling, attendance, and an attention indicator tool. Wider range of controls for meeting hosts, including file transfers and the ability to remove attendees. Compared to Zoom, users sometimes complain that the WebEx interface is not as intuitive.

Features can be difficult to locate, and users will require dedicated training upon system launch. That said, WebEx has recently completed a redesign of their interface that has significantly improved the intuitive user experience. In addition to these features, WebEx Calling is a mature voice platform and is a viable solution for enterprise voice communications in your organizations, with a full unified architecture platform.

If you are looking to replace your voice system with a single collaboration and calling architecture, WebEx is a good choice. They may not have some of the enterprise features that you find in WebEx, but less features equate to an easier learning curve for many.

If immediate ease-of-use is critical to you, Zoom may be a great option. Zoom does have a calling platform: Zoom Phone. Zoom Phone launched in January Zoom Phone is very comparable to WebEx calling in features and functionality. The WebEx software and Cisco in-room endpoints were purpose-built to work together. They manufacture endpoint options from single desk units to large-scale wall installations. Having a single vendor for all of your video conferencing and collaboration needs may be convenient for businesses who require more than a remote, cloud-based experience.

You can even use Cisco hardware with Zoom. On the one hand, due to the variety of integration possibilities you will have many endpoint options to choose from; on the other hand, this multi-vendor approach can result in ongoing support complexity.

You will have multiple vendor contact points for issues, and creating a standardized environment may be difficult. There are also notable cost considerations for Zoom in-room conferencing.

This can become cost-prohibitive. Alternatively, Cisco will connect up to end points per meeting in their base subscription cost. Zoom and WebEx provide very similar off-the-shelf packages for personal to large business plans. Your business relationship with the manufacturer and desired add-on features can create a plan that is customized entirely to your organization and user needs. These variables include:.

Per-user pricing differences based on specific user access needs. Discounts available from Zoom and WebEx, pending your current spend with them on other products and your relationship with an authorized reseller or partner.

For enterprise clients, Cisco offers more plan options with customized packages based on your Named Users, Active Users, and Employee Count. Pending your relationship and discount level with a Cisco authorized reseller, per user costs may be cheaper than above list prices. Similar to Cisco, Zoom will create custom enterprise packages dependent on user makeup and client needs.

Contact a Zoom reseller or referral partner for options. Toll call-in included with plans; call-me feature is additional cost, as are international plans. Cisco offers various phone options and pricing levels, comparable to Zoom pricing.

Contact your partner for a quote. You must already have at least one paid licensed host. No video conferencing platform is going to be the perfect fit for every organization. WebEx and Zoom each have their strengths and weaknesses, but are comparable platforms overall. This healthy competition places you in a strong position as the business consumer.

Your decision should weigh the areas that matter most to you:. Answer just 5 quick questions to get a custom Zoom vs. WebEx price quote for your business. My opinion on these tools is based on implementation experience. Burwood partners with both Cisco WebEx and Zoom. Microsoft Teams Room systems will get that update so that they can join Webex and Zoom meetings, unclear when. MTR is software from Microsoft and hardware from their partners.

This works via federation, so you need to be in Teams Only mode which allowed federation and have federation enabled. Linus Cansby This update can’t get here quickly enough. It would solve so many problems at our office. You can actually join a Zoom meeting from a Teams Room now.

Tested it last week ago for a 3 hour meeting. The Zoom account must enable Skype integration on their end. Once that is done follow these steps on the Room System to join a meeting:. You should be connected and waiting in the lobby. You may need to turn on the camera and microphone on the Teams Room system if they appear muted. EveretC Thank you. Unfortunately, this does not work on Surface Hubs.

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– Supported Functionality

The feature to join multiple meetings simultaneously from the Zoom desktop client allows users to participate in or monitor multiple meetings at the same time. Using Cisco Webex Meetings with Zoom Rooms . You can use breakout sessions in meetings and webinars to place your participants into smaller groups where they can collaborate and share.


Breakout sessions in Webex Meetings and Webex Webinars

Using Cisco Webex Meetings with Zoom Rooms You can join Cisco Webex Meetings through Zoom Rooms hardware too. When you choose this approach, you connect with. The feature to join multiple meetings simultaneously from the Zoom desktop client allows users to participate in or monitor multiple meetings at the same time. Can I Run Zoom And Webex At The Same Time? With Cisco Webex Meetings, you will be able to join Cisco Webex Meetings and Zoom Rooms hardware.


Can you use zoom and webex at the same time

If your carrier does not support voice and data simultaneously, you are disconnected after joining the audio conference using telephony. Video. Step 1: Authenticate Cisco Webex Meetings and Zoom. 30 seconds · Step 2: Pick one of the apps as a trigger, which will kick off your automation. You can use breakout sessions in meetings and webinars to place your participants into smaller groups where they can collaborate and share.

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